How do I qualify for the new business pricing?

Our ‘new business’ pricing is for companies that have been in business for less than one year (evidence required), or if your business filed taxes for the previous year, it must show less than $1M in sales. This plan is also capped at a maximum of 6 users.

Do you charge per message for SMS?

Each text message segment, whether sent or received, costs $0.03. A segment typically consists of 160 characters for the first segment and 153 for any additional segments, using standard '7-bit encoded' characters. Special characters and emojis, which require more encoded data, reduce the segment length to 70 characters for the first segment and 63 for subsequent ones. Learn more about SMS billing here.

Do you charge for electronic signatures?

Standard pricing for the growth plan is $0.75 per signature request. A signature request is defined as every time you click to send for e-signature, or initiate an in-person e-signature. The first 100 requests each month are included for free, and each request after that is $0.75.

What is a Core user vs a Field user?

A Core user in Builder Prime can access a broad range of features, including CRM management, reporting, and administrative tools, tailored for managing sales and office operations. A Field user has more limited access, focusing on specific tasks like viewing assigned job details, and clocking in and out using the GPS time clock, making it ideal for on-the-go work in the field.

Do you offer an annual subscription?

We offer only monthly billing because we believe in earning your business every month. We’re confident that once you start using Builder Prime, you’ll love it—no need for long-term commitments!

What if I want to add or remove a user between billing cycles?

You can add users anytime you want and billing is automatic. We offer discounts for locking in a minimum of 10 users.

Do you charge for integrating apps?

Nope! All of our integrations, including QuickBooks, CompanyCam, Wisetack, and more, are included in your base subscription. Learn more about our integrations here.

How does the free trial work?

You can sign up for a free trial by filling out this form, no credit card required! We recommend setting up a demo with one of our product experts to get the most out of your free trial. One of our team members will reach out right when your free trial is wrapping up.

What Is An E-Signature Request?

When you create contracts or purchase orders in Builder Prime, you can send them to your customers and subcontractors for simple and legally binding e-signatures with just a couple of clicks. Each Builder Prime subscription plan comes with a number of free e-signature requests that are included at no additional charge. If you exceed that initial allotment, there will be an additional overage charge for each signature request. An e-signature request is counted for each document that you request signatures on, regardless of how many signatures are on the document and how many signatures are obtained (or not obtained).

Check out our Help Articles or reach out to support@builderprime.com.

Builder Prime Plans & Pricing | Business Management Platform

PRICING

Replace your software clutter.

Stop paying for separate systems that don't talk to each other. Handle your core day-to-day operations in one place.

solution 01

Work the Lead

Lead tracking & pipeline management
Automated follow-up
SMS & email marketing automation
Built-in call center

solution 02

Win the Job

Estimates & proposals
Digital contracts & e-sign
Real-time job costing
Sales scheduling
Commission tracking

solution 03

Produce the Job

Work orders
Production scheduling
Subcontractor management
GPS time clock

solution 04

Get Paid

Electronic invoicing
Payment processing (credit card, ACH, & check)
QuickBooks sync
Mobile check capture

solution 05

Track Performance

AI-powered business intelligence
Real-time reporting
No manual data entry
One source of truth
Follow the metrics from lead acquisition to payment confirmation

See For Yourself

$300

Platform fee per month

$60

Per core user per month

$10

Per field user per month

17%

Saved with annual billing

ADD-ONS

MORE POWER WITH OPTIONAL ADD-ONS

Decide which add-ons are right for your growing business.

Multi-Location

$25/user/mo

Multiple offices or franchise locations with separate pipelines, reporting, and access.

Bolt Insights

AI

As low as

$25/core user/mo
$150 min

AI‑powered analytics that help you build custom dashboards, ask questions in plain English, and surface trends and opportunities across your business. 

SMS Messaging

$200/mo base + $0.03/msg

Two-way SMS with leads and customers right inside Builder Prime. Send appointment reminders, status updates, and quotes while capturing every reply.

Bolt CSR

AI

COMING SOON

AI-powered customer service representative that responds instantly and book appointments 24/7. Launching later this year.

customers

Don't take our word for it.

“When it comes to Builder Prime, I don't care if it costs me $500 or $50,000 a month. It's invaluable. There's just no way I could have achieved the level of growth that I have today with another CRM out there. Builder Prime is with us when we are a $600,000 company and it's with us today when we are projected to do $12 million”

John Kolbaska

Owner, The Men with Tools

Trusted by hundred of contractor businesses

FAQ

Pricing questions, answered.

Why a platform fee?

The $300/mo platform fee covers your Builder Prime workspace, security, integrations, support, and product updates — the things every customer uses but no one wants metered. Per-user fees scale with you; the platform fee stays flat.

Core users vs. field users — what's the difference?

Core users ($60/mo) get full access to the CRM, admin, reporting, and configuration. Field users ($10/mo) work primarily on mobile — jobs, time tracking, photo uploads, status updates.

What discounts are available?

Annual billing saves you 15%. Stack a 12-month agreement (5%) and ACH payment (5%) on monthly billing for an additional 10% off. Volume discounts kick in at the Enterprise tier.

Are add-ons required?

No. The base platform stands on its own. Multi-Location, Bolt Insights, SMS, and (soon) Bolt CSR are all opt-in.

How does Bolt Insights pricing work?

$25/core user/month with a $300/month minimum. So if you have 12+ core users, you're charged per seat; below that, you pay the $300 floor.

Can I cancel anytime?

Yes — month-to-month by default. Annual and 12-month plans run for the term you signed up for. Pause, downgrade, or cancel with no penalties beyond your committed term.

What happens if I go over my SMS allowance?

SMS is metered: $200/mo base + $0.03/message. We notify you before you hit the soft cap and never auto-charge overages without confirmation.

Is Builder Prime really right for my business?

If you're a residential or commercial contractor between 1-200 users, almost certainly yes. We'll happily walk you through a tailored ROI calculation against your current stack — no obligation.