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Improveit 360 alternative

Builder Prime vs. Improveit 360

Two popular platforms for home improvement contractors. Here’s how they compare when it comes to automation, estimating, and scaling your business.

At-a-Glance: Which Platform Best Fits Your Home Improvement Business?

category
Improveit 360
Built for home improvement contractors
Yes
Yes
Platform foundation
Native contractor platform
Built on Salesforce
Estimating
Built-in
Third-party tools required
Workflow automation
System-driven
Configuration-based
Data flow
One connected system
Requires manual coordination
Best fit
Growing, multi-location teams
Salesforce-oriented systems
Both platforms serve home improvement contractors, but they’re built very differently. Builder Prime is a native, all-in-one system designed to automate workflows across sales, estimating, and production. Improveit 360 is built on Salesforce and typically requires more setup, configuration, and coordination between tools.

CRM & Automation

feature
Improveit 360
Core CRM for contractors
Built specifically for home improvement contractors
Built for contractors
Activity logging
Automatic as part of workflow
Automatic activity logging
Follow-up automation (email & SMS)
Built-in automation
Available via campaigns
Sales calendar
Built-in, workflow-driven
Available
Lead status progression
Automatically advances through stages
Requires manual updates
Sales workflow automation
Core platform capability
Some automation, with manual steps required
CRM connected to estimating & production
Fully synchronized
Requires manual coordination
Reporting tied to CRM activity
Automated and system-driven
Dependent on manual updates
Builder Prime is designed to move leads forward automatically, so your pipeline and reporting stay up to date without manual work. Improveit 360 offers CRM features, but relies more on user updates and configuration, which can impact visibility as teams and locations grow.

Estimating

category
Improveit 360
Job estimating
Built-in
Requires third-party tools
Digital proposals and contracts
Built-in
Requires third-party tools
Photos and files added to estimates
Built-in
Requires third-party tools
Estimates trigger workflow automatically
Built-in
Requires third-party tools
Builder Prime’s estimating is built directly into the platform, so proposals, contracts, and follow-ups stay connected to the rest of your workflow. With Improveit 360, estimating typically lives outside the system, which can add steps and increase the chance of missed handoffs.

Production Management

feature
Improveit 360
Drag-and-drop scheduling
Built-in
Built-in
Mobile access for field teams
Yes
Yes
Sales hand-off to production
Automatic
Requires manual steps or configuration
Subcontractor management
Built-in
Not highlighted as a core feature
Data carried throughout job progression without re-entry needed
Yes
Depends on manual updates
Builder Prime carries job data from sale to completion without re-entry, helping teams avoid missed details and handoff issues. Improveit 360 supports scheduling and production tools, but maintaining clean data often depends on manual updates and process discipline.

customer support

category
Improveit 360
Live training sessions
Included
Knowledge base + support tickets
Fast email response times
Typically fast
Support tickets + phone
Live chat with in-house team
Included
Ticket-based support
Dedicated account manager
Included
Not mentioned
In-person training options
Available on select plans
Not mentioned
Builder Prime focuses on hands-on support with live training, dedicated account management, and direct access to its team. Improveit 360 offers support resources, but the level of personalization can vary depending on plan and setup.

See why 14,000+ pros have moved beyond the spreadsheets

Trusted by growing companies across the country, Builder Prime helps your team streamline everyday tasks so you can focus on growing your business

Don’t just take it from us, here’s what real customers have to say about Builder Prime

“Everything I need is in front of me...LITERALLY. When I have to follow up with a potential customer, it’s such a convenience to have everything at my fingertips. The tasks are fantastic for follow-ups and the automated reminders keep me on track. My follow-up sales have noticeably improved. I would recommend Builder Prime to anyone, from office administration to the CEO, looking to make their business streamlined and more successful.”

Jack F.

Product Consultant

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“We went from having a different CRM, different payments solution, and tracking sales via excel to having it all in one place. Builder Prime has all these pieces working smoothly together and displays all the data in an easy-to-access readable format. If someone asked me 6 months ago to pull a report on deposits from sales from a week prior, or show me sales from a specific lead source, or outstanding payments on installations, I would have manually looked it up. Now it is the click of a button. It all syncs to Quickbooks which is very helpful for knowing our numbers. There is more to say, but check it out for yourself.”

Jack P.

President

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“Overall we have had a great experience with Builder Prime. It helps keep our info and data organized. It helps us streamline the process from creating the lead and estimates to closing the project. I tried several other CRM and BP was the first one I found that matches the flow of our work. It made it easy to integrate and operate the software. The integration with CompanyCam works great!”

Juan I.

Owner

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"We love Builder Prime. The workflow from sales and leads to estimates, to project management, to invoicing integrated into our bookkeeping program simplified what we do from 5 programs to 2 (Builder Prime & QuickBooks)”

Ty G.

Owner

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“Excellent estimating helps ensure we include all aspects into the bids including materials and labor, but also internal equipment charges (like a trailer day charge). Well thought out! Great sales and production pipeline to track potential opportunities through the customizable lifecycle. Great electronic proposal/invoice/payment capabilities. Eliminated salespeople losing contracts or customer payments. Amazing estimating functions!”

Ramona M.

Founder

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Great Workflow & Customization. So far everything has been great. It does exactly what we wanted from a construction CRM and the customer service has been great. Being able to fully customize the job info page was big for us because at a glance we can get a full overview of scope of work and product selection for each job.

Jake R.

Project Manager

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"Started using builder prime about two months ago! works amazing! Has helped my construction company grow as well stream lined so many processes... Its a very well thought out program its like hiring another employee! the support staff is great! I like everything about this program the CRM, estimating, contracts, automatic emails"

Jason H.

Owner

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Game Changer! Absolutely amazing, this was a game changer in so many ways. I handle a lot when it comes to our company and I have slowly been bringing on 3rd parties to handle lead generation and scheduling and it was a breeze for them to pick up. Any special feature requests that would pertain to our account can be submitted and then the BP team gets to work to make it happen. Customer service is unreal! Very easy to learn and implement. Getting everything customized and then adding on the fly was simple.

Brian L.

Owner

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Oustanding platform! All encompassing workspace environment. Automations. Phenomenal customer support.

Eric A.

President

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We are a concrete coatings company and started using builder prime about 3 months ago. We love it and would now be lost without it. It’s so great to have so many tools in one place to help operate, track and grow our business. Jonathan is amazing and is extremely responsive and helpful no matter the time of day or night! Thank you BP for always working hard to support our local, small business!

Ashly D.

COO

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Convenience. Incredibly easy to learn, organization is great. Customer service via zoom was phenomenal, their IT tech walked me through my issues and was very polite, also helped me learn to connect my headset via Bluetooth on zoom. Convenience and accessibility, being able to store customer info, as well as manage installations of jobs, view, photos, and restructure products and pricing.

Kyler C.

Sales

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The customer service received for any issue has been phenomenal. The software is easy to use with a number of integrations and has e-signatures built in. Great for tracking sales and developing a scope of work. Training was very quick, and the addition of a custom configurator is great.

Graeme K.

Vice President

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We love it and have been using the software for 4+ years now. The Builder Prime team knows how to build a high quality CRM for contractors that helps save time and money. Builder Prime is the best CRM for contractors. It helps us efficiently manage all aspects of our business from leads, to sales, to production.

John K.

Owner

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The customer service and attention to detail are fantastic! The support team is awesome! We are so glad we switched to Builder Prime for our CRM. No regrets whatsoever. Every time we have a question, one of them replies same-day. When we have feature requests, they try their best to make it happen ASAP.

Janet F.

Director of Marketing

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Nothing but positive!! This software is such a great asset to the company. Has helped my business grow almost doubling my sales. Whenever I have had any problems customer service has walked me through and addressed them. I like the Biding and Proposal element, which the presentation to the customer is such that it has increased my net sales dramatically. In addition, it has cut down on the time in putting the bids and proposals together. This software has taken my company to the next level and beyond. I am only utilizing a small portion of the tools, but cant wait to implement many other of the functions available and watch my company grow. Furthermore, whenever I need help with anything product support is there assisting me with all of my needs.

Thomas D.

Owner

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The cherry on the cake has to be customer service. Builder Prime has helped me take my business to the next level. The user interface is very easy to navigate and understand. We switched from writing manual contracts to generating contracts in the system and we will never go back. In one snapshot you can get important information about how the company is performing also each employee has his specific metrics and information when they log in. you feel comfortable. We tailored the software to my specific needs so 10/10 guys you can’t go wrong.

Daniel C.

Owner

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Builder Prime is freaking awesome. I had no idea there was software out there that could make my life so much easier. With the click of a few buttons, I'm sending emails, creating contracts, and scheduling jobs in a fraction of the time.

Drew C.

Owner

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Builder Prime has catapulted my dual Fence Construction ventures into stratospheric success, embodying the pinnacle of customer service and efficiency. "If you're on the Fence," jump over to Builder Prime's side—you'll be thanking the stars you did!

Johnny G.

CRM Programmer & Consultant

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I've been using Builder Prime for over a year after years of trying to work with other CRM's I found Builder Prime and it's been amazing. The support from Jonathan is incredible he will do anything to help you with anything. I would highly recommend Builder Prime

Brian H.

Owner

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This has been absolutely game-changing for us, and the numbers speak for themselves.

Bryce Shirley

Co-Owner

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You can see the payoffs here with some metrics that we’ve provided – 63% in total sales increase and 81% in contracts sold for that time period.

Sam Sapkota

Co-Owner

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Outstanding platform! All encompassing workspace environment. Automations. Phenomenal customer support.

Eric Arrant

President

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We are a concrete coatings company and started using Builder Prime about 3 months ago. We love it and would now be lost without it. It’s so great to have so many tools in one place to help operate, track and grow our business… Thank you BP for always working hard to support our local, small business!

Ashly Deese

COO

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''Builder Prime has changed the game for us! Overall this software has enhanced our functionality and efficiency of our company. We have been so much better organized with the support of Builder Prime! This software has made it so simple for our growing construction company to streamline projects, store information and coordinate our subcontractors.''

Kala O.

Operations Manager

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“Excellent construction based CRM loaded with well-developed features and actual integrations. BP was our first CRM... easy to learn and use but also customizable at the same time. It wasn't perfect but user error was also part of the problem. We tried switching to another CRM but ultimately came back to appreciate BP as it is a well developed software backed with full integrations and helpful/ friendly customer support. Full integration with Quickbooks. Estimating and Invoicing within the CRM. Mobile Friendly!! CompanyCam integration.''

Steve H.

President

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What strikes me most about the good experience I am enjoying is working with the team to develop the software; they are interested in hearing ideas for improvements.

Chris C.

Operations Manager

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The customer service and attention to detail are fantastic! We are so glad we switched to Builder Prime for our CRM. No regrets whatsoever. Every time we have a question, one of them replies same-day. When we have feature requests, they try their best to make it happen ASAP.

Janet S.

Director

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I switched to Builder Prime from another CRM system for my construction company. It is much more user friendly and does everything you would need it to do...I’ve had the best support experience with Builder Prime, basically 24/7 access to help without having to call a 1-800 number. Couldn’t be more pleased with the product and the experience.

Travis T.

Owner

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“We can see every lead so no one is falling through the cracks. Builder Prime allows us to build bids in 15 minutes, accept credit cards, sign in person or over email, order changes, track lead sources, and keep record of all proposals ever sent to the customer. If it isn’t obvious, we’re fans.”

Scott W.

Owner

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A reputation built on results

The right choice depends on how much automation, visibility, and hands-on support your business needs as it grows. If you’re moving beyond basic tools and manual processes, Builder Prime is built to support that next stage.
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